Accessibility Statement

Our commitment

We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. Under the Equality Act 2010 we also want to make sure disabled clients aren't put at a disadvantage in accessing our services.

What we've done

• A "skip to main content" link for keyboard and screen reader users
• Visible focus outlines on every interactive element for keyboard navigation
• Text colours checked against WCAG AA contrast ratios on their backgrounds
• FAQ accordions and menus expose their state to assistive technology (aria-expanded)
• Semantic headings, landmarks and descriptive link text throughout
• A responsive layout that works when zoomed to 200% and on small screens

Known limitations

We have not completed a comprehensive assessment with assistive technology. Areas requiring further assessment include the booking calendar, document signing and generated PDF/Word documents. Contact us if you need another format or help completing a step.

Alternative formats

If you need information from this website in a different format — large print, audio, or plain text — contact us at info@immigrationassistance.london or +44 7579 096347 and we'll do our best to help within a reasonable timeframe.

Reporting an accessibility problem

If you find a problem not listed here, or something that's difficult to use, please let us know — it helps us fix it for everyone. Contact us using the details above, or via our contact page.