Legal

Cookie Policy

What cookies and similar technologies this website uses, and how you can control them. Last updated: 10 October 2026.

What cookies are

Cookies are small text files placed on your device when you visit a website. Some are essential for the site to work; others help us understand how it's used or deliver relevant advertising. Similar technologies include browser localStorage, which some parts of this site use to remember your preferences without sending data to a server.

Cookies used on this website

Category Purpose Status on this site
Strictly necessaryBasic site functionality (e.g. remembering the mobile menu state)Active — no consent required
AnalyticsUnderstanding how visitors use the site — which pages are read, which links are used, and whether visitors arrived from a search engine or another websiteOptional — starts only after you choose “Allow optional measurement”. We count public page visits, links and completed tools or forms using a temporary per-tab reference. We do not store your IP address or link these visitor records to client accounts. Campaign attribution remembers the first source and latest eligible paid source for up to 30 days after each touch, with your permission. Private application, portal, activation, signing and payment journeys are excluded. Do Not Track and Global Privacy Control disable this measurement.
AdvertisingMeasuring the performance of our Google Ads advertisingOptional — Google tag AW-18490174940 loads only after you choose “Allow optional measurement”. It can use advertising cookies (including _gcl_ cookies) and receives technical browsing information, such as network address, browser details and the public page visited. We disable personalised advertising and automatic enhanced conversions. Private portal, application intake, signing and payment-return pages are excluded; application answers and contact details are not sent. See Google’s privacy policy for its processing and controls.

Where you have permitted advertising measurement and then verified your account, a campaign click identifier may be bound to that account for up to 30 days. A successful receipt can then be measured using only that identifier, an opaque transaction reference, receipt time and GBP value. Refund corrections use the original opaque reference without uploading your click identifier again. Cookie settings withdraw this permission even after you sign out, using a random revocation-only reference stored in this browser. It cannot access your account, reveal case information or grant permission. Private-page browsing and application answers remain excluded from visitor tracking.

Optional visitor and advertising measurement are off until you accept them. Rejecting optional cookies does not restrict the site. Your choice is remembered on this browser for up to 180 days using localStorage, after which we ask again. You can change it using “Cookie settings” at the bottom left. Withdrawing an accepted choice clears our temporary visitor reference and stored campaign attribution, stops future optional visitor beacons, reloads the live page to stop the Google tag, and removes accessible first-party _gcl_ cookies; save any form entries first. Previously collected data is subject to Google’s retention and deletion controls. Browser Do Not Track and Global Privacy Control signals disable both optional visitor and Google advertising measurement. Past aggregate records are not retroactively linked to applicants or reconstructed; legacy measurement may have counted some visits twice and is identified as uncertain in our reports.

Secure client and staff areas

The client portal and staff CRM use secure session cookies to authenticate your account. Case records are stored by the firm and access is controlled by the server; clearing browser data does not delete your case. Sign out on shared devices.

Start Application also counts anonymous visits and starts using a separate per-tab reference. These counts contain no form answers, email addresses or account identifiers and are never joined to applicants. Measurement records are retained for up to 365 days and excluded after that period. Do Not Track and Global Privacy Control are honoured.

How to control cookies

You can control or delete cookies through your browser settings. Blocking all cookies may affect how parts of this website function. For more general guidance, see the ICO's guide to cookies.

Questions

If you have any questions about our use of cookies, contact us at info@immigrationassistance.london. See also our Privacy Notice.