Passport application support

British Passport Renewal Help

Need to renew your British passport? Get clear help with the form, supporting documents and the steps that apply to your circumstances.

A fee agreed for your caseGovernment passport charges are separate. No payment is needed to request a callback.

Documents organised for an application

Who this service is for

  • Your adult British passport has expired or is approaching expiry.
  • Your name or personal details have changed.
  • You live overseas and need to understand the appropriate application route.

Check the application route first

Tell us where you are applying from, whether you still have the passport and whether any details have changed. Replacing a lost, stolen or damaged passport can involve different steps from a straightforward renewal.

What we can help with

Within the agreed service, we help you organise the application information, identify the supporting documents and check the form before you approve it. We explain any additional identity checks or evidence requests received during the application.

Plan travel carefully

Check HM Passport Office’s current processing guidance and wait for your passport before booking travel. A renewed passport has a different passport number. Urgent services have their own eligibility and availability rules; we cannot guarantee a faster decision.

What to prepare

These are useful starting points, not a complete document checklist. We confirm the evidence needed for your circumstances.

  • Your current or most recent British passport
  • Details of any change to your name or personal details
  • Your current address and country of application
  • Any relevant HM Passport Office correspondence

What happens next

  1. Tell us your situation. Leave your contact details and a brief description. Do not send identity documents through the enquiry form.
  2. Discuss the right next step. We contact you for an initial 15-minute call about the service you need.
  3. Agree the work and fee. We explain the proposed scope, professional fee and separate government charges before you decide to proceed.

How much does it cost?

Passport assistance is quoted individually. Our £500 individual immigration application fee does not automatically apply to passport work. Any nationality assessment or citizenship application is scoped separately. You can apply directly to HM Passport Office without using a paid representative.

Official guidance

Read the official GOV.UK guidance. Guidance checked on 29 October 2026. Government requirements and charges can change; check the official information when applying.

For naturalisation or registration, see British citizenship assistance.